Connected Care Support Program

Ongoing communication through personalized, proactive, and continuous coordination.

What is the Connected Care Support Program?

At Animo Sano Psychiatry, we understand that mental health support shouldn’t stop when your appointment ends. The Connected Care Support Program was created to meet the growing need for more personalized, proactive, and accessible psychiatric care, support that continues beyond traditional appointments.

As an optional monthly membership, the program bridges the gap between visits, providing ongoing coordination, communication, and convenience to keep your wellness plan on track. It’s ideal for patients who value proactive communication, easier care management, and a more collaborative relationship with their care team.

Through this program, you’ll continue to receive the same high standard of care provided to all Animo Sano Psychiatry patients. But by joining, you get access to a dedicated Care Manager. Your Care Manager serves as an additional point of connection between you and your provider, helping to coordinate follow-ups, manage communication, and ensure every part of your care works together seamlessly.

Choose the Level of Support That’s Right for You

Every patient’s needs are different. That’s why our program offers different tiers of support, each designed to fit your goals and preferences.

Feature

Essentials Package
$39.99/month

Deluxe Package
$79.99/month

Monthly Wellness Check-In & C are Manager Access

Direct Messaging with Your Care Manager

Coordinated Care with Your Providers

Coordinated Community Resource Support

(housing, food, transportation, income-related barriers)

Medication Refill Support on Request

Priority Scheduling (3–5 Business Days)

Automatic Prescription Refill Coordination

Same-Day Prior Authorization (PA) Requests

Expedited Form & Paperwork Completion

Essentials Package
$39.99/
month

Deluxe Package
$79.99/
month

Monthly Wellness Check-In & Care Manager Access

Direct Messaging with Your Care Manager

Coordinated Care with Your Providers

Coordinated Community Resource Support

(housing, food, transportation, income-related barriers)

Medication Refill Support on Request

Priority Scheduling (3–5 Business Days)

Automatic Prescription Refill Coordination

Same-Day Prior Authorization (PA) Requests

Expedited Form & Paperwork Completion

How to choose:

What Makes Connected Care Different

The Connected Care Support Program isn’t just about convenience; it’s about creating a continuous relationship between you and your care team.
With this program, you’ll have:

  • Proactive communication that keeps you engaged and supported between appointments.
  • Faster response times when you need assistance or adjustments.
  • Personalized coordination across your psychiatrist, therapist, and other providers to keep your care connected.

Support that grows with you, helping you navigate each stage of your mental health care with confidence.

Steps to Start Your Connected Care Support Experience 

Take the next step in your mental health journey with the Connected Care Support Program. Choose the level of support that best fits your needs and enjoy a seamless, supportive experience designed with you in mind.

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Step 1: Choose your support plan

Select the tier that fits your goals and click “Enroll Now.”

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Step 2: Complete your registration form

Fill out a short form to share your information and preferences.

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Step 3: Check your email for confirmation

You’ll receive a message confirming your enrollment details and next steps.

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Step 4: Connect with our Connected Care Support Manager

 Amanda will reach out to confirm your details, answer any questions, and help finalize your setup.

Meet Our
Connected Care Support Manager

Group 242999

Amanda Shore, CMA

Amanda Shore is a Certified Medical Assistant with a strong background in primary care and community health. In her role as Connected Care Support Manager at Animo Sano Psychiatry, Amanda is dedicated to providing patients with personalized, attentive support that makes accessing care seamless and stress-free.
She guides patients through every step of their journey, whether it’s coordinating appointments, answering questions, or ensuring continuity of care. With empathy and attention to detail, Amanda helps patients feel supported, understood, and cared for, creating a smoother and more personalized mental health experience.

Do you want to Contact Us?

Frequently Asked Questions

Have questions? We have answers. Browse through our FAQ section to learn more about our psychiatry and behavioral health services, your first visit, and what to expect.

No. Your standard psychiatric and therapy appointments remain the same and will continue to be billed to your insurance or paid out-of-pocket. The Connected Care Support Program covers additional services, including coordination, communication, and support between visits.

No. This is an optional service. Every Animo Sano Psychiatry patient receives the same standard of high-quality care, regardless of program membership.

Yes, the Connected Care Support Program is an optional add-on available to patients who are already receiving care through Animo Sano Psychiatry. It’s designed to make communication, coordination, and follow-up easier, but it doesn’t replace the core psychiatric and therapy services you already receive.

You can sign up by filling out the form on our website or by contacting our team at carecoordinator@animosanopsychiatry.com. Our staff will help you select the right tier and answer any questions.

No. The fee is not insurance-covered. It is a separate monthly cost charged to your preferred credit card.

Billing starts the day you sign your membership agreement. Your card will be automatically charged on the same day each month unless you cancel.

You will be given your Care Manager’s direct phone number and email. You may reach out anytime Monday to Friday between 8:00 AM and 6:00 PM for support.

Yes. The program is entirely optional, and you can cancel whenever you choose.

No. Care Managers cannot diagnose or adjust medications. Their role is to help coordinate communication with your provider, manage follow-ups, and keep your care organized.

  • Medication Refill Support on Request (Essentials): You reach out to your Care Manager when you need help with a refill.
  • Automatic Prescription Refill Coordination (Premier): Your Care Manager proactively tracks your refill schedule and coordinates renewals before you run out, no need to ask.

Ready to Stay Connected to Your Care?

Empower your mental health journey with continuous support and access that puts you first.
Ask your provider if the Connected Care Support Program is right for you.