ASP Concierge

Animo Sano Psychiatry is excited to introduce to you ASP Concierge, a new service designed to enhance your
mental healthcare experience and ensure you receive the personalized attention you deserve.

What is ASP Concierge?

ASP Concierge is a monthly subscription service designed to make your mental health care easier and more personalized. We offer three packages, each providing:

Dedicated Support icon

Dedicated Support

Get the help you need when you need it.

Priority Appointments icon

Priority Appointments

Skip the wait with quicker access to care.

Convenient Services icon

Convenient Services

Simplify your mental health journey

Choose ASP Concierge

Choose ASP Concierge and enhance your mental healthcare experience with personalized, priority services.
These services are an optional addition to those our patients already receive and will not negatively impact the quality of care and services for those who choose not to participate.

Transform Your Mental Healthcare
with ASP Concierge

Experience the difference personalized care can make. Select the package that suits you best and receive exceptional support and attention for your mental health needs.

Office visit fees/copays are separate from the cost of the ASP Concierge service. The below packages offer personalized services beyond your regular office visit.

Feature

Essentials Package
$39.99/month

Deluxe Package
$79.99/month

Dedicated Concierge Care Manager

Support from your care manager during business hours (9 AM-6 PM).

Priority Direct Messaging

Stay connected with your care manager for timely assistance.

Private Concierge Support Line

Direct phone support for your needs.

Pharmacy Coordinator Access

Guidance in managing your prescriptions.

Referral Coordinator

Help with scheduling specialist referrals.

Guaranteed Same or Next-Day Appointments

Fast-track your appointments (while we strive to accommodate specific provider requests, we cannot guarantee this).

Treatment Plan Follow-Up

 Regular check-ins to keep your treatment plan on track.

Same Day Rx Prior Authorization Submission

 Expedited authorization for your medications.

Essentials Package
$39.99/
month

Deluxe Package
$79.99/
month

Dedicated Concierge Care Manager

Support from your care manager during business hours (9 AM-6 PM).

Priority Direct Messaging

Stay connected with your care manager for timely assistance.

Private Concierge Support Line

Direct phone support for your needs.

Pharmacy Coordinator Access

Guidance in managing your prescriptions.

Referral Coordinator

Help with scheduling specialist referrals.

Guaranteed Same or Next-Day Appointments

Fast-track your appointments (while we strive to accommodate specific provider requests, we cannot guarantee this).

Treatment Plan Follow-Up

 Regular check-ins to keep your treatment plan on track.

Meet Our
Concierge Care Manager

Amanda Shore

Amanda Shore, CMA

Amanda Shore is a Certified Medical Assistant with a strong background in primary care and community health. In her role as Concierge Care Manager at Animo Sano Psychiatry, she is dedicated to providing patients with personalized, attentive support that makes accessing care seamless and stress-free.

She guides patients through every step of their journey—whether it’s coordinating appointments, answering questions, or ensuring continuity of care. With empathy and attention to detail, Amanda helps patients feel supported, understood, and cared for, creating a smoother and more personalized mental health experience.

Steps To Start Your ASP Concierge Experience

Take the next step in your mental healthcare experience with ASP Concierge. Choose the package that best suits your needs and enjoy a seamless, supportive experience designed just for you.

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Step 1

Choose your package and click “Enroll Now.”

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Step 2

Fill out the registration form

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Step 3

Check your email for a confirmation message.

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Step 4

Our Concierge Care Manager will contact you to confirm your details and complete your enrollment.

Frequently Asked Questions

Have questions? We have answers. Browse through our FAQ section to learn more about our psychiatry and behavioral health services, your first visit, and what to expect.

North Carolina: We are in network with Aetna, Cigna, ChampVA, Medicare, BCBS, Humana, United Healthcare, United HealthOne, Golden Rule, Optum Health, Liberty Network EPO, UMR, Tricare, Medcost, Oxford, NC Straight Medicaid, Healthy Blue, Alliance Health, WellCare, AmeriHealth Caritas, Partners Health, Trillium, Vaya

Georgia: Aetna, Tricare, BCBS/Anthem, Cigna/Evernorth, UnitedHealthcare, United HealthOne, Golden Rule.

Tennessee: BCBS, BCBS Medicare Advantage (Networks P & S), Medicare, UHC, UBH General, Mamsi One Net, UHC Medicare, UHC–Oscar.

Arkansas:  Medicare, Aetna, UHC, Cigna

Arizona: Aetna, UHC, Cigna

Missouri: Medicare, Aetna, UHC, Cigna

New York: Medicare, UHC, Cigna



We also accept self-pay patients and those with out-of-network benefits. If your plan offers out-of-network coverage and you’ve confirmed eligibility with your insurer, we can either submit claims on your behalf or provide you with a superbill for reimbursement.

Yes, we are accepting new patients. We can see patients from age 5 years and older.

TMS is a safe, non-invasive treatment cleared by the FDA to help treat depression in patients who have not found relief with standard treatments. TMS works by using short, magnetic impulses to stimulate underactive nerve cells in brain regions known to regulate mood, helping to reset brain chemistry.

When you’re on the main page and logged in to your patient portal, look for the “Upload Docs” button in the purple banner at the top of the page. It’s the last option to the right. Click on it, and you will then see the option to upload documents and/or a picture of the front and back of your primary and/or secondary insurance cards. Alternatively, documents can be sent via fax at 919-391-7203 or emailed to us at info@animosanopsychiatry.com